Cookie Policy

The website cookie policy below describes how Cloudhelix uses cookies and what this means to our users. Last updated on May 18th 2018.

Information about Cloudhelix use of cookies

The Cloudhelix website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Purpose Overview Name What is this cookie?
Strictly necessary cookies At present Cloudhelix do not use this cookie type on our website. N/A N/A N/A
Performance These types of cookies help us understand how users interact with our website, including which pages were visited, how long was spent on a page and more.
We also monitor screen recordings of key pages in order to learn and evaluate the issues encountered by users.
These cookies don’t identify you as an individual. All data is collected and aggregated anonymously.
The tools we employ for this purpose are Sharpspring, Google Analytics and Crazy Egg.
4)_ceir, is_returning
1)Used to distinguish users.
2)Used to distinguish users.
3)Used to throttle request rate.
4)Track whether a visitor has visited the site before.
5)Store page variants assigned to visitors for A/B performance testing.
6)Track visitor sessions.
7)Track visitors on site.
Functionality This cookie helps us understand who you are, your preferences and the choices you make on our website.
This allows us to tailor any communications you’ve asked to receive, provide you with a quote you’ve requested or personalise the website experience.
This cookie allows users to get a quote for our services or engage with gated content, such as e-books or webinars.
It also shows us when users, identifiable because they have previously filled in a form, revisit the website and the pages they browse.
The information that these cookies collect may include personally identifiable information that you have disclosed when filling one of our forms.
We will be transparent about the information we collect, why we collect it and what we do with it.
We make a point of only collecting the information that is necessary for the transaction.
For example, if you request a call back, we will ask you for a telephone number, your email address and your name.
If you don’t wish to accept these cookies, don’t fill in a web form or accept the consent request we have on each of our forms.
NID Most Google users will have a preferences cookie called ‘NID’ in their browsers.
A browser sends this cookie with requests to Google’s sites.
The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language and the number of search results you’d like to see on each page.
Targeting/ advertising This cookie is used to deliver content which is more relevant to you and your interests.
This may be used to target advertising to you or limit the amount of times you see an advert.
This also allows us to identify the effectiveness of our advertising efforts.
We may share this data with advertising platforms we use, such as Facebook, Google Adwords, Linkedin or Twitter, to advertise to you or create lookalike audiences based on your interaction with our website and your interests.
This cookie is usually identifiable by IP address and may utilise additional personal information.
_gac_ SharpSpring Tracking Cookie and Session Identifier Tokens. These cookies are used to track visitors and form submissions.
Contains campaign related information for the user. Used to determine Google Adwords conversion information.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will have expired after 26 months from your last visit.